Privacy Policy

1. Information We Collect

We collect minimal data to operate our event guide service:

• Usage Data: Pages visited, time spent, referring website (via cookies, anonymized).
• Device Information: Browser type, anonymized IP address, operating system.
• Voluntary Data: Inquiries submitted via customer service at (833) 351-3864.

We do not collect:

• Payment information.
• Ticket purchase details.
• Sensitive personal data (e.g., health, financial information).

2. How We Use Information

• Improve website functionality and user experience.
• Analyze traffic patterns via Google Analytics (anonymized data).
• Respond to user inquiries via phone.
• Comply with legal obligations.

3. Cookies & Tracking

We use cookies to enhance your experience:

• Essential Cookies: Enable core site functionality.
• Analytics Cookies: Google Analytics tracks anonymized data (opt-out here).
• Preference Cookies: Remember user settings.

For EU users, we provide a cookie consent popup (per GDPR). Disable cookies in your browser to opt out, but this may affect functionality.

4. Third-Party Services

We use third-party services that may collect data:

• Google Analytics: Anonymized traffic analysis (privacy policy).
• Cloudflare: Security and performance (privacy policy).
• Font Awesome: Icon fonts (privacy policy).

Data may be transferred to the US, subject to GDPR-compliant agreements.

5. Data Protection

• HTTPS encryption secures data in transit.
• Regular security audits protect our systems.
• Data retention: Analytics data kept for up to 14 months; inquiry data deleted after 12 months unless required by law.

6. Your Rights

Under GDPR, CCPA, and other laws, you may:

• Access your data.
• Request corrections.
• Request deletion.
• Opt out of analytics tracking.

Contact us at: info@ticketsguideblog.com or (833) 351-3864.

7. Policy Updates

We may update this policy. Changes will be posted with a revised "Last Updated" date.